3 ph Privacy Policy – How We Handle Your Personal Data

When you register and use the 3 ph platform, we collect the personal information necessary to operate your account and comply with applicable Philippineregulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your payment details — such as your GCash or Maya account number or local bank information — solely to process deposits and withdrawals on your behalf. When you browse and interact with the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. We do not collect any information beyond what is reasonably necessary for these purposes, and we never ask for sensitive financial credentials such as full card numbers or online banking passwords. All data collection is carried out transparently, and you will always be informed of what we need and why before you are asked to provide it.

The personal data we collect is used exclusively to deliver and improve the 3 ph platform experience for players across the Philippines. Your account information is used to verify your identity, process transactions, manage your VIP tier, and communicate important account updates to you. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure that the platform remains fair and secure for all users. We may use your contact details to send you relevant promotional offers or platform announcements — you can opt out of marketing communications at any time by contacting our support team. We do not use your data for automated decision-making that produces legal or similarly significant effects without your knowledge. Any use of your data beyond the purposes listed here will only occur with your explicit consent or as required by applicable Philippine law.

We do not sell, rent, or trade your personal information to any third party under any circumstances. Your data may be shared with trusted service providers — such as payment processors, identity verification partners, and platform infrastructure providers — but only to the extent necessary for them to perform their specific function on our behalf. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for their own purposes. We may also disclose your information to regulatory authorities or law enforcement agencies when required to do so by Philippine law or a valid legal order. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. Outside of these limited circumstances, your personal information stays within the 3 ph platform environment.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations under Philippine law. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. We implement industry-standard security measures to protect your information, including encrypted data transmission, secure server environments, and access controls that limit who within our organisation can view your personal details. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team immediately. You are also responsible for keeping your own login credentials confidential and for logging out of your account when using shared or public devices. We review and update our security practices regularly to stay aligned with current best practices and emerging threats.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of processing, such as direct marketing, and withdraw your consent at any time where processing is based on consent. To exercise any of these rights, please contact our support team directly — we will respond to all verified requests within a reasonable timeframe. We are committed to handling all data subject requests fairly, transparently, and without undue delay. If you believe your rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players through an in-platform notice or via the contact details associated with their account. The effective date at the top of this page will always reflect when the most recent version was published. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the 3 ph platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any specific change, our support team is available to assist you.